Share Print

When creating, resetting, or updating a password within the Learning Portal, the following criteria must be met in order for the password to be accepted:

  • Password at minimum needs to be 8 characters
  • Password must contain at least one uppercase letter
  • Password must contain at least one lower case letter
  • Password must contain at least one number
  • Password must contain at least one symbol from the following list: <>@!#$%^&*()_+[]{}?:;|’”\,./~`-=

When learners reset their password, they will be presented with the following screen:

(Image of Change Password screen)

Still need help?

Call us at: 844-348-3650
Live Chat
Create Ticket


(Account > Password)

Last updated: 2020-04-16 09:23 AM 2032-1469823
Help us improve our support. Was this article helpful?