Share Print

If you are new to the Learning Portal, you will need to create an account. You will need to obtain a custom URL web address from your institution’s Training Administrator in order to self-register.

Step 1. Visit the custom URL web address provided by your institution’s Training Administrator.

NOTE: If you are prompted to enter an Access Token or Affiliation ID, you will need to contact your Training Administrator for an updated custom URL web address.

Step 2. Scroll down to Registration and enter in your First Name, Last Name, and Email/Username*.

(Image of Registration page with blue arrows to fields and Register button)

 *Note: Your email address will serve as your Username.


Step 3. Your institution’s Training Administrator may require you to input additional information in Optional Field 1 and Optional Field 2, otherwise these fields can be left blank.

(Image of Registration page)

Step 4.
Click Register.

(Image of Registration page with blue arrow to Register button)


Step 5. Upon clicking Register, you will receive a thank you message noting your account has been created and an email has been sent with your temporary password.

(Image of Registration page with fields and Register button)

Step 6.
Log into your email and open the email with the subject “Learning Portal Account Creation Notification” (see sample below). This email contains the following information:

  • Your username (same as your email address)

  • Your temporary password

  • A link to login and set a permanent password

  • A diagnostic link to test your system to ensure it meets the Learning Portal requirements*

  • The phone number for free Help Desk support

*Note: We strongly recommended clicking on the diagnostic test link highlighted below prior to launching any of the courses within the Learning Portal.

(Image of Learning Portal Account Creation Notification example email)


Step 7. Within this email, click on the hyperlinked here or visit to log in and change your password.

(Image of example email with a blue arrow pointing to the here link)


Step 8. Under Login, enter in your username and password as listed in your email. Click Login.

(Image of Learning Portal login screen with blue arrows pointing to fields and Login button)


Step 9. Upon your first login, you are required to create a new permanent password and identify a secret question and answer for your account. The secret question and answer will be utilized in the event your password needs to be reset. Complete the following fields: Temporary Password, New Password, Confirm New Password, Secret Question, and Secret Answer. Click Change Password.

(Image of Change Password screen with blue arrow pointing to fields and Change Password button)


Still need help?

Call us at: 844-348-3650
Live Chat
Create Ticket

(Account > Access)

Last updated: 2020-04-16 09:30 AM 2032-1464320
Help us improve our support. Was this article helpful?