Share Print

This guide will walk you through accessing your learner transcript* and printing copies of your certificates of completion.

*Note: Transcripts are not available for printing. Please submit copies of your completion certificates if your institution has requested documentation.

Accessing certificate through Your Course Completion Confirmation Email 

Upon completion of a course, you will receive an email confirming your completion of the course. Included in the email is a link to download a copy of your completion certificate.

Note: It can take up to 4 hours before you will receive your course completion email after completing a course. 

Step 1. Click on the link listed next to Download Certificate URL.

(Image of sample email with a Download Certificate URL)
 

 

Step 2. Open the downloaded certificate in order to print. This step varies based on the browser you are using.

Google Chrome
At the bottom of the screen, click ^ next to the downloaded certificate and select Open to open the certificate.

(Image of blue arrow pointing to Open and down download arrow)


 

Internet Explorer
At the bottom of the screen, click Open to open the certificate.
 
(Image of blue arrow pointing to Open button)

 
 

Mozilla Firefox

Click Open with and ensure the dropdown has Adobe Acrobat (default) listed. Then click OK to open.

(Image of blue arrow to Open with and OK button)


 

 

Step 3. With the certificate open, either click the printer icon or right click and select Print.


Accessing your transcript and certificates through the My Completions tab.
Course certificates can also be accessed through the My Completions tab located at the top of the Learning Portal.

Step 1. Log in to the Learning Portal.

Step 2. Click the My Completions tab from the top navigation bar or scroll down to My Completions and click Access your course transcript.

(Image of blue arrow pointing to My Completions)


 

 

(Image of blue arrow to Access your course transcript)


 

Viewing and printing a certificate of completion

Step 1. Log in to the Learning Portal.

Step 2. Click the My Completions tab from the top navigation bar.

Step 3. Under the Completed Courses section*, click on View Certificate of the desired course to download a PDF copy of your certificate.

(Image of blue arrow to View Certificate link)


*If your course is not listed under Completed Courses, click the blue "Click here to refresh the dashboard" link to refresh your dashboard. 

 

Step 4. Open the downloaded certificate in order to print. This step varies based on the browser you are using.


Google Chrome
At the bottom of the screen, click ^ next to the downloaded certificate and select Open to open the certificate.

(Image of blue arrow pointing to Open and down download arrow)


 
Internet Explorer
At the bottom of the screen, click Open to open the certificate.

(Image of blue arrow pointing to Open button)


 
Mozilla Firefox
Click Open with and ensure the dropdown has Adobe Acrobat (default) listed. Then click OK to open.

(Image of blue arrow to Open with and OK button)


 

Step 5. With the certificate open, either click the printer icon or right click and select Print.

 

Still need help?

Call us at: 844-348-3650
Live Chat
Create Ticket


(Course > Completion Verification)

Last updated: 2020-04-16 10:14 AM 2032-1463859
Help us improve our support. Was this article helpful?