Forgot Your Password or User Name?


Step 1. From the main login screen , click Forgot password? (Image of Learning Portal login screen)   Step 2. Enter your Email / Login and click Send Password . (Image of Learning Portal Forgot password screen)   Step 3. You will be required to answer the secret question you...

How do I self-register for an account?


If you are new to the Learning Portal, you will need to create an account. You will need to obtain a custom URL web address from your institution’s Training Administrator in order to self-register. Step 1. Visit the custom URL web address provided by your institution’s Training Administrator....

I did not receive my welcome email


When you register for the Learning Portal, you will receive an email with the subject "Learning Portal Account Creation Notification" containing your Username and a temporary password. (Image of Learning Portal Account Creation Notification email example) Follow these steps if you did not...

Learning Portal Password Requirements


When creating, resetting, or updating a password within the Learning Portal, the following criteria must be met in order for the password to be accepted: Password at minimum needs to be 8 characters Password must contain at least one uppercase letter Password must contain at least one lower case...